Le retrait au guichet dans ce cas ne sera pas possible. Il vous faut contacter votre réseau de vente pour obtenir vos billets. En cas de doute, le mode et le lieu de retrait des billets sont clairement mentionnés sur vos confirmations de commande.
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I purchased my tickets through a different website than the official exhibition website. Can I pick up my tickets directly at the exhibition ticket office ?
If you purchased tickets through a different website than the exhibition website, it is not possible to retrieve them at the exhibition ticket office. To obtain your tickets, you need to contact the sales website you used to buy them. If you are not sure, please check your order confirmations where you will find all the information about the location and how to retrieve your tickets.